Frequently Asked Questions
Everything you need to know about junk removal in Raleigh and the Triangle. Can't find your answer? Call us at (984) 983-8500.
Pricing & Costs
How much does junk removal cost in Raleigh?
Pricing is based on the volume your items take up in our truck. Our service-call minimum is $95 (covers the truck and crew for 1-2 small items). A quarter truck is $150+, half truck $250+, three-quarter truck $350+, and a full truck is $450+. The price we quote is the price you pay — no hidden fees.
Are there any hidden fees or surcharges?
No. We don't charge fuel surcharges, disposal fees, stair fees, or distance fees. The quote we give you is the total, all-in price. If the job turns out to be less than quoted, you pay less.
Do you offer free estimates?
Yes. Every quote is free and comes with no obligation. Book online or call us at (984) 983-8500, describe what you need removed, and we'll give you an honest price.
Can I save money by loading the truck myself?
Our pricing includes all labor — loading, hauling, and cleanup. We handle everything so you don't have to lift a finger. The price stays the same whether we load it or you do.
Do you accept credit cards?
Yes. We accept all major credit cards, debit cards, Apple Pay, and Google Pay. Payment is collected before we haul. For larger jobs, a 50% deposit secures your booking.
Booking & Scheduling
Do you offer same-day junk removal?
Yes! We offer same-day pickup for most jobs in the Triangle area when you book early in the day. Next-day appointments are almost always available.
How do I book a pickup?
You can book online through our website in about 2 minutes, or call us at (984) 983-8500. We'll schedule a pickup window that works for you.
What are your hours of operation?
We operate Monday through Saturday, 7:00 AM to 7:00 PM. We're closed on Sundays.
Can I cancel or reschedule?
Yes. We understand plans change. You can cancel or reschedule your appointment without penalty. Just let us know as soon as possible so we can adjust our schedule.
How far in advance do I need to book?
We often have same-day or next-day availability. For guaranteed scheduling, booking 1-2 days ahead is recommended. For large projects like estate cleanouts, we suggest booking a week in advance.
What We Take
What items do you accept?
We take almost everything: furniture, appliances, mattresses, electronics, yard waste, construction debris, hot tubs, pianos, sheds, fencing, and general household junk. If it's not hazardous, we can probably haul it.
What items can't you take?
We cannot accept hazardous materials including wet paint, chemicals, solvents, asbestos, medical waste, or ammunition. Dried paint cans are fine. If you're unsure about an item, just ask us.
Do you take construction debris?
Yes. Drywall, lumber, tile, flooring, roofing materials, concrete, and general demolition debris — we handle it all. We also offer recurring pickups for ongoing renovation projects.
Can you remove items from upstairs, basements, or attics?
Absolutely. Our crew handles all the heavy lifting no matter where items are located — upstairs bedrooms, basements, attics, garages, or backyards. No extra charge for stairs.
Our Process
How does the junk removal process work?
It's simple: you book online or call us, we arrive during your scheduled window, you show us what needs to go, we load everything into our truck, and we clean up the area. Most jobs take 30 minutes to a few hours.
Do I need to be home during the pickup?
We prefer you or a representative to be present so you can point out exactly what to take. If that's not possible, we can sometimes work with photos and instructions — just call us to discuss.
What happens to my junk after you take it?
We sort every load at our facility. Usable items are donated to local charities, recyclable materials go to certified recycling facilities, and the rest is responsibly disposed of. We're committed to keeping as much as possible out of the landfill.
Do you clean up after removing items?
Yes. After loading, we sweep or tidy the area where items were removed. You shouldn't have to do any cleanup after we leave.
Service Areas
What areas do you serve?
We serve Raleigh, Durham, Cary, Apex, Wake Forest, Holly Springs, Garner, Knightdale, Morrisville, Fuquay-Varina, and Chapel Hill — covering the entire Triangle area of North Carolina.
Is there a travel fee for locations outside Raleigh?
No. We serve all 11 cities in our service area without travel fees or distance surcharges. The price is based on volume, not location.
Do you serve businesses and commercial properties?
Yes. We offer commercial junk removal for offices, retail spaces, warehouses, and construction sites. We can handle one-time cleanouts or recurring service for ongoing projects.
Still Have Questions?
Give us a call or book a free quote — we're happy to help.